Privacy Policy
We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personally Identifiable Information and other Information:
When you use our platforms (our website and application), we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our platforms to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. However, we may collect information about the internet address of the domains from which people access us for statistics and research purposes.
We will collect personal information such as name, address, phone no., email id and other required information for creation of your account. Account creation is necessary to avail any of the services on our platforms. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Platforms.
In addition to the above, we may collect the following information as and when you visit our Platforms and carry out any transactions:
- Browser type
- IP address
- Language
- Location (if access granted)
- Time spent on the Platform
- Types, nature and other details of services booked from time to time
- Reviews, Ratings, Feedback, Comments, Photographs, Audio and Video uploaded by you with respect to the services booked through our platform
- Apps, websites and promotional cookies visited by you through our Platforms
- Metadata, log files and error files
- Hardware and software information
- Messages, communications and promotional offers seen, responded to or utilised
- Manner and behaviour on the Platforms
We may automatically track certain information about you based upon your behaviour on our Platforms. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.
If you choose to make bookings on our Platforms, we collect information about your booking, browsing and transaction behaviour. We use this information to provide a more customised experience for you and for our internal research and statistical purposes.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, reviews or ratings, or upload any pictures, audio or video files, we will collect and retain that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We may also use this information for promotional purposes and may display the same even after termination of the user account.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
By visiting this Platform, you agree to be bound by the terms and conditions of this Privacy Policy. We shall not be held responsible for any liability or damage if you continue to use the Platforms when these terms are not agreeable to you.
We collect personally identifiable information (email address, name, phone number etc.) from you when you set up a free account with us. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests and other correspondences from time to time. If you wish to not receive any promotional offers or any other correspondence from us, you may unsubscribe to the same at any time or intimate us of the same.